Shipping & Returns

 

Shipping Information

Shipping is free for all orders over $30 - Australia Wide. 
Items are sent via Aus Post eParcels, please allow 3-5 business days for delivery!

Other Options.
We also offer Express Shipping!
Cost $10 flat rate.
Items are sent via Aus Post Express Post, please allow 1-2 business days for delivery!

Please note standard handling times apply in addition to the timeframes listed above. We dispatch same or next business day except during peak periods.

 

Refunds & Exchanges

Please contact us prior to returning any items to us. Most of our products that came with a factory seal can only be returned if it is still in tact. Please note we are unable to refund or exchange on change of mind or if a product doesn't suit.

It is your responsibility to cover the cost of returning the item to us in the same condition you received it in.

It is your responsibility to ensure you provide the correct postal address and we are not liable for miss-delivery. If miss-delivery occurs and you request a refund the refund amount would total the purchase price less the return fee charged by our couriers which will be determined at the time of event.

Unfortunately we are unable to refund shipping costs unless a product is found faulty on delivery and notified within 48 hours.